Privacy Policy

Effective date: April 20, 2026
Last updated: April 20, 2026

This policy covers how Pexper ("we", "us", "our") collects, uses, and protects your information when you use our products and website (pexper.com). It applies to:

Pexper — a desktop AI workflow builder
Oxel — a free desktop image processing application

Both are local-first desktop applications. Where data handling differs between the two, it is noted below.

The short version

Your files, API keys, workflows, and processed images stay on your device. We do not collect, transmit, or store your content. We collect only what is needed to process purchases and improve our products. We do not sell your data. We do not track you across apps or websites.

1. What we collect

Information you provide directly

Email address — when you join the waitlist, subscribe to updates, or create an account on pexper.com.
Payment information — when you purchase Pexper. Processed entirely by our payment processor. We never see or store card details. Oxel is free and does not require payment.
Support requests — when you contact us for help.

Information we never collect

Your files and images — files you process in Pexper or Oxel are never uploaded to our servers.
API keys — stored locally on your device only. Never transmitted to us.
Workflow data — your workflows, prompts, and node configurations remain on your device.
Generated and processed content — text, images, audio, video, and any other output created or processed through our products stays local.
AI provider traffic — we do not intercept, log, or route communication between your device and third-party AI providers.

Diagnostics (optional — can be disabled)

Anonymous usage analytics — feature usage, session duration, crash-free rate. No personal identifiers. No content data. Not linked to your identity.
Crash reports — anonymized stack traces and device information to help us fix bugs. Not linked to your identity.

You can disable both in each application's settings at any time. When disabled, no diagnostic data is collected or transmitted.

2. How we use your information

Data	Purpose	Retention
Email address	Product updates, support responses, purchase confirmations. Unsubscribe anytime.	Until you unsubscribe or request deletion.
Payment information	Process one-time purchases (Pexper only). Handled by our payment processor.	Retained by payment processor per their policy. We store only transaction records as required by law.
Diagnostics	Prioritize development, identify and fix bugs.	Aggregated data retained up to 12 months. Individual crash reports deleted after 90 days.

We do not use your data for advertising. We do not sell or share your data with third parties for marketing purposes.

3. Tracking

We do not track you. Specifically:

We do not track users across third-party apps or websites.
We do not use advertising identifiers (IDFA).
We do not participate in ad networks or data brokers.
We do not build user profiles for targeted advertising.

4. On-device AI processing

Both Pexper and Oxel use AI models that run locally on your device. This section explains how each product handles AI processing.

Pexper

Pexper connects to third-party AI providers using your own credentials. When you use cloud providers (Anthropic, Google Gemini):

Your prompts and data go directly from your device to the provider. Pexper does not route, intercept, store, or log this traffic.
Each provider has their own data handling policies. We recommend reviewing them.

When you use on-device models (Apple Foundation, MLX, Gemma), all processing occurs on your device. No data is transmitted externally.

Oxel

Oxel processes images entirely on your device using two local AI models:

Apple Vision framework — used for image analysis and subject detection. This is a system-level framework provided by Apple that runs on-device using the Neural Engine. All Vision framework processing occurs locally. No image data is sent to Apple or any external server.
RMBG 1.4 (by BRIA AI) — used for background removal. This model is bundled with Oxel as a Core ML model and runs entirely on-device. No image data is sent to BRIA AI or any external server. The model was trained by BRIA on fully licensed, anonymized image data. RMBG 1.4 is used under BRIA's model license agreement.

Oxel does not connect to the internet for image processing. Your images are never uploaded, transmitted, or shared. All input and output files remain in directories you control.

5. Third-party services

We use a limited number of third-party services to operate our website and process transactions:

Service	Purpose	Data received
Payment processor	Process purchases (Pexper only)	Payment details (we never see or store these)
Email service	Send product updates	Email address
Analytics provider (if enabled)	Anonymous diagnostics	Feature events, crash reports — no personal data, not linked to identity

Our desktop applications do not send your content — files, images, workflows, or AI outputs — to any service operated by us or on our behalf.

We do not embed third-party advertising SDKs or tracking SDKs in our applications.

6. Data storage and security

Pexper and Oxel are desktop applications. Your workflows, settings, API keys, images, and processed files are stored locally on your device.
We do not operate servers that store user content.
Website data (email addresses, transaction records) is stored with industry-standard encryption.
All web communications use HTTPS.
Uninstalling Pexper or Oxel removes the application. Locally stored data (workflows, settings, processed files) remains in your file system under your control.

7. Your rights

EU residents (GDPR)

You have the right to access, correct, delete, restrict processing of, and port your personal data, as well as to object to processing.

California residents (CCPA/CPRA)

You have the right to know what data we collect, request deletion, and opt out of data sales. We do not sell personal data.

All users

Unsubscribe from emails at any time via the link in every message.
Disable diagnostics (analytics and crash reporting) in the application settings.
Request deletion of your account and all associated data at support@pexper.com.
Request a data export at support@pexper.com.

We respond to all requests within 30 days. Account deletion requests are processed within 14 days.

8. Children's privacy

Our products are not directed at children under 13 (or under 16 in the EU). We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will delete it promptly.

9. Changes to this policy

Material changes will be communicated by email and posted on pexper.com at least 30 days before they take effect.

10. Contact

Email: support@pexper.com